Monday, May 18, 2009

Earned Media VS. Paid Media

Marketing gurus and companies are spending more on PR-public relations. Talk of "earned media" has gone from conference rooms at PR shops to center stage at bigger, more widely attended conferences. Veronis Suhler, a business equity firm, said that U.S. spending on PR rose 7.1% in 2008. WPP noted PR was the fastest-growing discipline, and the holding company was up 17.3% in the discipline in 2008. PR is thought to be underused and underfunded. There are many industries that don't seem to understand the principles or ethics of the discipline. Here are some basic principles to know in order to embrace what few are beginning to realize.

Earned Media is not a paid media. Any media that takes cash for editorial credit is not worth your time and is definitely not credible – unfortunately, with the exception of fashion magazines. What's more, a pay-for-play approach may end up hitting the negative headlines for trying to deceive.

Earned Media requires being interesting and open. Have a great story to tell – must be real, credible, and meaningful so that any fan, consumer, media company, media member, blogger or tech-empowered person will think it is worth listening to and sharing.

Listen to the people you hired to help you. It does not make sense to hire a marketing or PR person or agency only to ignore them when they tell you that the story you're presenting is either too boring, a lie or, even worse, a lie that'll get found out. PR people are prone to saying "yes, I know it's bullshit, but it's what they wanted to say." Not only is going against their advice a waste of your money, but it undermines your PR people's credibility and therefore your ability to earn media when you do have something to say.

You can't control the message. Despite the popular tabloid moniker, PR is not a doctor service and shouldn't be spinning. PR helps you communicate something demonstrably true. If you need to know how the message will look when it is shared with the public, stick to ads. When it doesn't come out quite like you'd imagined, don't scream at the PR person or the journalist or blogger in question. You'll just make influential enemies. If your message does come out exactly as you hoped, make a note that the journalist in question has no integrity and will soon have no readers, or thank your stars that you got lucky.

PR is NOT cheaper than advertising, or more expensive, just different. PR agencies have done little to dispel this common misconception, for obvious reasons. But its like saying that watching a concert on TV is the same as actually being at the concert.

PR will never replace advertising. You often need one, and then the other. Ideally, they both should be operating in harmony, orchestrated by the same conductor. Without advertising, there'd be no editorial opportunity. Advertising boasts what you can do. PR will show what you’ve done. Take for example a new band trying to break into music. Marketing companies and labels do their best to advertise them thru shopping their songs and getting their faces everywhere. It’s the job of PR to review their music, their shows, their activities off the stage, or their contributions to community. Without advertising, no one will ever know who you are. Without PR, no one will ever know what you’re about.

The idea of media isn't to cheer for you, your brand, your company, your music or even your sound. The media's job isn't to be positive or negative. It's main focus should be provoking thoughts about you, your brand, music, or to issues of the day. Think about how much more you would be "googled", clicked on, read about, or viewed if you, your brand, your music, or sound caught the curiosities of the public. People DON'T conduct searches for you because they know you, they conduct searches because they want to know more about you.

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